FAQ

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Frequently Asked Questions

Do I have to be a wine expert?

This is the most common question. And the answer is: No!

So, if you are a “beginner”, if you already know the basics and want to know more, even if you are experienced in wine, there’s always room for more knowledge and fun! A new country – as a wine tours destination-, a new place, with new people, each travel is unique! It is actually quite amazing how everyone from beginner to expert gets different things out of every visit.

In the end, what is the most important factor in the wine tours is the human factor and not the techniques of tasting or the maths of a good wine making. It’s the experience you get by smelling the wine cellars, tasting the wines, speaking to the wine maker, walking in the vineyards, having lunch with people that share the same interest in wine and food

Shoes and Clothing – what to wear?

Shoes: We advise you to wear comfortable shoes. High heels are not recommended –during daytime-! You should be able to walk in the vineyard or on the wet floors in the wineries. You don’t want to slip! You might be invited to climb up ladders and look down into the fermentation tank or to attend a standing tasting. Hence ,bring your comfortable walking shoes.

Sweater / jacket: Also remember that cellars can be cool so bring a sweater or a jacket even if it is very warm outside.

Hat: Do also bring a hat in summer or late spring / early autumn. We may go for a walk in the sun in the vineyard and the sun can be hot.

Dress code: None really. Dress casually and comfortably. You are not expected to dress formally for any meals or for visits. However, feel free to wear your elegant dinners dresses and jackets during our nights out. To some extent it depends on the context. Anyway, you will be informed in the detailed program if there is such need in the tour you are interested in.

Can I buy wines at the Domaines?

In general, Greek producers are very happy to sell wines to the visitors. Some of them can even arrange for shipment of the wines directly from their winery to your address. However, there are some cases in which wines cannot be bought on the spot (for e.g. in Bordeaux) as the majority of big chateaux do not sell directly to end customers, not even to visitors. Also, there can be some other cases where the wines you shall taste are not for sale anymore (for e.g. some old vintages or rare bottles).

Most important: you have no obligation to buy anything!You can however contact us if you have any specific questions regarding this.

What about the food? The meals?

On all our tours we want to give you a very good insight into local gastronomy. In short, you can expect to enjoy outstanding meals on our tours. Generally a meal is a multiple-course affair that will take at least an hour and a half.

On most trips we have many meals inside the Domaines, and are usually joined by the winemaker having thus the opportunity to taste more wines and discuss about them over lunch.

We also adapt to local customs and traditions, which means for example that when we are in Greece lunch starts, at the earliest, at 1:30 PM and dinner at 9.00 PM…

How many people on a tour?

The number of participants cannot be more than 18. We do not want to have large groups on our tours as most of the times Domaines cannot accept more than 15 to 20 people; based on our experience, we think the best “size” for a wine tour would be for 15-18 persons.

The minimum number of participants required for a Epic Tour to commence is 8.

Tipping?

The tipping practices vary very much from country to country. Your Epic Wine Tour Guide can tell you what makes sense in each location. American guests should know that tipping is much less systematic in Europe than it is in the US.

Pets? Can I bring my dog?

No, pets are not allowed on our tours.

Children

We do not recommend bringing children on our tours. We would say that the minimum age of the participants would be set at 18 years old. After all, it is a wine tour.

Will we have time for “regular” sight-seeing? Should I stay longer?

Our moto is “ Enjoy great food and wine sitting on the stone where Aristotle used to teach Alexander the Great! Apparently our tours focus on wine and gastronomy but it does not neglect culture, archaeology and the must-see places of every region we visit.

Being a Whole Experience, each Epic Wine Tour will provide you with all the aspects of wine, gastronomy, traditions and culture of each region, as we believe that wine cannot be separated from its context.

Usually, our tours have a very tight program full of visits, tastings, lunches and dinners, so you will have just very little time for shopping or any other activity. But it’s up to you to stay longer and also visit some other sites, before or after the wine tour. We will be glad to give you any advice and recommendations.

What’s included in the tour price?

What is included in the tour price is always specified in the tour program.

For all our tours though , the following are included:

Transport from and to the airport.
Transport in the wine region in a luxury mini bus
Hotel Stays
Lunches and dinners each day, (with most of the lunches in wineries) or with a wine producer.
A tour manager and a guide.
Air tickets are never included in our packages

(Porters to carry luggage are not available in most wine country hotels in Europe.)

Can a tour I book be cancelled?

Yes, but it rarely happens.

On each tour there is a date that we call “register no later than“. At that date a final decision is taken by us if the tour will take place or not. In most cases we know this well in advance of this date. (However, it is wise not to book any non-refundable air tickets before that date, at least not without consulting with us .)

Travel Insurance and Cancellation Protection?

Epic Wine Tours does not arrange for travel insurance or cancellation insurance.

We recommend that you arrange with your usual insurer for your own travel insurance and cancellation insurance or contact a specialist ( e.g. www.wearenomads.com)

Read more about our policies in our Terms and Conditions.

Payment and Cancellation?

Please read about payment terms and our cancellation terms in our Terms and Conditions. Some tours have special condition – they are clearly specified in the tour program.

Health & Disabilties?

If you have any disabilities or reduced mobility, please discuss with us before you book your tour. You may also want to consult with your doctor.

Often our tours are not suitable for people with substantially reduced mobility. There are nearly always steps to walk down and up in the cellars. Sometimes the distances to walk can be non-negligible when for example we go to visit the vineyards.

Passport, visas and vaccinations?

Depending on the destination and on what your nationality is, passport, ID documents and visa requirements will vary. We strongly recommend checking with the relevant embassy in your country what the situation is regarding passport requirements and visas. We also strongly advise you to check that your passport (if needed) has a sufficient validity and is not about to expire.

Most of our destinations do not require any vaccinations. Nevertheless we strongly advise you to check with health authorities in your country what requirements there might be.

Please read our Booking Terms and Conditions for details.